Our solutions

Our core business is the provision of local and international assistance, around the clock and around the world.

We cater for a diverse range of needs, from providing medical assistance and urgent care, to assisting travellers and expatriate-employees in their everyday life when problems occur.

A truly global assistance service
Given the diverse nature of our clients, the geographical profile of our support network has to be truly global. As well as covering the most popular  destinations for business and leisure travel, we can also reach the most remote and challenging locations.

Our local presence connects you to professionals who understand your unique case and provide you the resources and expertise of a global assistance leader.

Innovative assistance packages  
Our Members are at the forefront of their markets in the development of new and innovative products and services. We are confident that these capabilities can be combined to create international and innovative assistance packages tailored to the needs of our corporate clients and individual customers.