Medical Assistance
Whether it's a routine medical check-up, sudden illness or serious injury, our professionally-trained personnel have the extensive local knowledge on healthcare services and procedures required to deal with any given situation.
The right medical care for everyone.
Our expertise is the result of worldwide co-operation. The International Assistance Group® ensures that you receive the best quality of care available, no matter where you are.
You can rest assured that help is only a phone call away with:
24/7 emergency medical assistance
Medical referral to most appropriate local
facility
Medical evacuation by air ambulance
Repatriation and patient transfer
Repatriation of mortal remains
Payment of medical and other bills
Cost containment
Major incident management
Travel companion support
Medical emergency
Whatever you need from arranging hospitalisation, emergency evacuation or repatriation International Assistance Group® Members and their worldwide network of hospitals, ambulance services, nursing staff and airlines will help you if you are ill or critically injured.
In 2008, we carried out more than 521,000 medical and repatriation interventions for our clients and their customers.
We operate10 air ambulances every day.
Cost efficiency
| |
|
Cost containment:
Cost containment continues to be an integral component of our comprehensive medical assistance services.
Cost containment is achieved via invoice auditing, price negotiation and preferred contractual terms with our established network of hospitals
|
| |
We focus on delivering the best quality of assistance at the most cost-effective price possible.
Our databases are constantly being updated with the results of long term-negotiations carry out by our Members in all the countries where they operate.
Agreements with private hospitals, clinics, diagnostic centres, laboratories and road and air ambulances have been negotiated to a benefit to our clients. These agreements range from direct billing capabilities to negotiated prices resulting in significant discounts.
In addition to these agreements, our Members have also built up customised networks according to the clients needs in Italy, Mexico, Malaysia, Indonesia, Hong Kong, Singapore, and Thailand
In countries where the International Assistance Group has not signed direct agreements with the providers, we operate via our correspondents and leverage their own agreements.
30,000 contracted hospitals in our worldwide network
More than 2,3 million invoices paid within our Third Party Administration activity
